User Agreement

User Agreement

1. Interpretation

Definitions. In this User Agreement, the following definitions apply:

“Agent” means a lettings agent (and in Scotland) solicitor agent, details of which are set out in the User Account Application.

“Agreement Start Date” means the next Business Day following receipt of payment.

“Business Day” means a day (other than a Saturday, Sunday or public holiday) when banks in London are open for business.

“Content” means any and all content and materials (including property details and any intellectual property rights of whatsoever nature) supplied or made available by, on behalf or on the instruction of, the User to Mygroup Digital.

“Contract or Agreement” means a contract for Services between the User and Mygroup Digital governed by this User Agreement and, where appropriate, any other conditions contained on our Website.

“Featured Listing” means that the Property will be listed at the top of the search results page for the city or town set out in the Listing and if other Featured Listings are present in the same city or town, the Featured Listings will be randomised. Featured Listings will also be displayed at random on the homepage of the Website.

“Initial Term” means the period of one year from and including the Agreement Start Date.

“Intellectual Property Rights” means patents, copyright and related rights, trade marks, business names and domain names, rights in get-up, goodwill and the right to sue for passing off, rights in designs, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how), and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.

“Landlord” means any person, firm or corporate entity marketing and/or manage property they own for let.

“Listing” means an internet property listing displaying User Content to Visitors on the Website.

“Listing Application” means the creation of a new Listing submitted by the User to Mygroup Digital for review.

“Property” means a property available to let as a student dwelling.

“Services” means the services to be provided by Mygroup Digital as set out which may include any, or a combination, of the following:

  • A process facilitating the upload of Property details (including images) to the Website by the User;
  • Displaying the User’s Property on the Website;
  • Providing the User with a Listing within the search engine on the Website;
  • Forwarding enquiries received through the Website to the User;
  • Providing advertising services to the User strictly limited to the Content of the Listing; and
  • Any other services provided by Mygroup Digital from time to time.

“Standard Listing” means that the Property will be listed in search results for the city or town set out in the Listing. Standard Listings will be randomised in search results.

“University” means an institution of higher education and research which grants academic degrees in a variety of subjects and provides both undergraduate education and postgraduate education.

“User Account Application” means the details provided by you to become a registered User of the Website.

“User”, “You” and “Your” means the person, firm or corporate entity who has applied for a Listing.

“User Agreement” means these terms and conditions as amended from time to time in accordance with clause 15.

“Visitors” means Our visitors to the Website.

“We”, “Us” and “Our” and “Mygroup Digital” means Mygroup Digital Limited whose registered office is at Gresham House, 5-7 St. Pauls Street, Leeds, England, LS1 2JG with company number 07345539.

“Website” means Our website located at and

2. Contract between You and Mygroup Digital

2.1 Completing and submitting the Listing Application constitutes an offer by the User to purchase Services in accordance with the terms of this User Agreement.

2.2 The Contract shall be deemed accepted when written acceptance of the Listing Application is issued by Mygroup Digital.

2.3 Mygroup Digital reserves the right to reject any Listing Application and/or refuse to enter into a Contract or provide any Services to a third party at its absolute discretion including where it believes that the party is not a Landlord or Agent or that it believes the Content not to be of a standard commensurate with that of a professional Landlord or Agent.

2.4 The Contract shall commence on the Agreement Start Date.

2.5 Any drawings, descriptive matter or advertising issued by Mygroup Digital which are published for the sole purpose of giving an approximate idea of the Services described shall not form part of the Contract or have any contractual force.

2.6 This User Agreement applies to the Contract to the exclusion of any other terms that the User seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.

2.7 The Contract constitutes the entire agreement between the parties. The User acknowledges that it has not relied on any statement, promise, representation, assurance or warranty made or given by or on behalf of Mygroup Digital which is not set out in this User Agreement.

3. Supply of Services

3.1 Mygroup Digital:

3.1.1 Shall supply the Services to the User using reasonable care and skill in accordance with the terms of this User Agreement.

3.1.2 May vary the Services from time to time with or without notice.

4. Obligations and Acknowledgements

4.1 The User warrants and represents that:

4.1.1 It is a Landlord or Agent providing services of a standard commensurate with that of a professional Landlord or Agent and it will not misrepresent the nature of its business to Mygroup Digital and that it does not act as a consumer in relation to the Contract.

4.1.2 It has authority to market the Property on the Website.

4.1.3 In respect of the Content, it will abide by any applicable industry code of conduct or guidelines issued by any relevant trade organisation and will abide by all applicable laws and regulations applying to or affecting Users including, but not limited to, the Property Misdescriptions Act 1991 and the Housing Act 2004 that applies to the marketing of property or land as well as the British Code of Advertising and Sales and Promotion and Direct Marketing (11th Edition) as updated or amended from time to time.

4.1.4 That the Content is true and accurate and presented in a way that is not misleading to the Visitor.

4.1.5 All information regarding rental prices will include all compulsory fees and charges that apply when renting the Property.

4.1.6 It is responsible for maintaining the Content ensuring that it is complete and accurate to the best of its knowledge and belief and it shall promptly update or correct Content on becoming aware of any errors or inaccuracies.

4.1.7 It will not do any of the following: Upload or post inaccurate or incomplete Content or items to the Website; List or post any defamatory, or libellous content (including personal information) about us or any third party or any false, inaccurate, misleading content on to the Website; Distribute or post spam, unsolicited or bulk electronic communications to Us or any third parties or distribute any viruses or other technologies; and Use the Website to collect email addresses or any other personal information from Our Visitors without their consent.

4.2 The User acknowledges and agrees that:

4.2.1 Mygroup Digital may take action or intervene, without limiting other remedies that it may have, it may issue the User with warnings, limit, suspend, or terminate its service and user accounts, restrict or prohibit access to the Website (including, without limitation, removing listings), delay or remove hosted content and take technical and legal steps to keep the User off the Website if: It believes that the User is acting in a manner which is inconsistent with the accepted conduct of a Landlord or Agent using the Website or exposing Mygroup Digital or another user of the Website to financial loss or legal liabilities; It cannot identify or prove all or any part of the Content provided by the User despite having taken reasonable steps to do so; or The User does not comply with this User Agreement or any terms posted on any part of the Website.

4.2.2 Mygroup Digital reserve the right to: Review and if necessary remove Content which is incomplete or inaccurate; Cancel accounts that have been inactive for a period of 6 months.

5. Fees and payment

5.1 The fees for the Services shall be as published on our Website from time to time.

5.2 Mygroup Digital reserves the right to increase its fees from time to time.

5.3 Mygroup Digital shall invoice the Customer upon acceptance of the Account User Application.

5.4 The User shall pay each invoice submitted by Mygroup Digital:

5.4.1 within 30 days of the date of the invoice; and

5.4.2 in full and in cleared funds to a bank account nominated in writing by Mygroup Digital, and

    time for payment shall be of the essence of the Contract.

5.6 Mygroup Digital will not perform the Services until payment has been received in accordance with this clause.

5.7 All amounts payable by the User under the Contract are exclusive of amounts in respect of value added tax chargeable for the time being (VAT). Where any taxable supply for VAT purposes is made under the Contract by Mygroup Digital to the Supplier to the Customer, the Customer shall, on receipt of a valid VAT invoice from the Supplier, pay to the User such additional amounts in respect of VAT as are chargeable on the supply of the Services at the same time as payment is due for the supply of the Services.

5.8 If the User fails to make any payment due to Mygroup Digital under the Contract by the due date for payment, then the User shall pay interest on the overdue amount at the rate of 4% per cent per annum above National Westminster Bank Plc’s base rate from time to time. Such interest shall accrue on a daily basis from the due date until actual payment of the overdue amount, whether before or after judgment. The User shall pay the interest together with the overdue amount.

5.9 The User pay all amounts due under the Contract in full without any set-off, counterclaim, deduction or withholding.

6. Intellectual Property

6.1The User warrants that it owns all Intellectual Property Rights and all other rights in the Content. Subject to clause 6.2, the User licenses all such rights to Mygroup Digital free of charge and on a non-exclusive, worldwide basis to such extent as is necessary to enable Mygroup Digital to make reasonable use of the Content. If this User Agreement is terminated, this licence will automatically terminate.

6.2 The User warrants that where it does not own any of the Content, the User’s use of rights in Content is conditional on the User obtaining a written licence (or sub-licence) from the relevant licensor or licensors on such terms as will entitle the User to license such rights to Mygroup Digital.

7. Privacy of data

Mygroup Digital are committed to protecting personal information and other data supplied to us and is governed by our Privacy Policy.

8. Unauthorised communications

The User may not use the Website or items listed on it to send spam or otherwise send Content that would breach our User Agreement. Mygroup Digital may automatically scan and manually filter email messages before they are sent via our communication tools for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content, but we do not permanently store such messages. If you think you may have received spam through the website without your permission, please contact us

9. Using other user’s details

9.1 Mygroup Digital cannot guarantee that other users will respect the privacy or security of your information.

9.2 Similarly, we ask you to respect other users’ privacy and disclose your privacy and security policies to them.


10. Limitation of liability

10.1 Nothing in this User Agreement shall limit or exclude Mygroup Digital’s liability for:

10.1.1death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors; or

10.1.2 fraud or fraudulent misrepresentation; or

10.2 Subject to clause 10.1:

10.2.1Mygroup Digital shall under no circumstances whatever be liable to the User, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the Contract; and

10.2.2 Mygroup Digital’s total liability to the User in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the amount paid by the User to Mygroup Digital under this Contract.

10.3 The terms implied by sections 3 to 5 of the Supply of Goods and Services Act 1982 are, to the fullest extent permitted by law, excluded from the Contract.

10.4 Mygroup Digital do not take any responsibility for the accuracy or completeness of the information supplied and cannot be held liable for any consequential loss.

10.5 In using the Services on the Website, you agree not to hold us responsible for any loss you may incur as a result of us taking any of the actions described in 4.2.1 and 4.2.2.

10.6 This clause 5 shall survive termination of the Contract.

11. Termination

11.1 The User Agreement shall be for the Initial Term.

11.2 On termination of the User Agreement, the User shall immediately pay to Mygroup Digital the balance of all outstanding unpaid invoices and interest.

11.3 Without limiting its other rights or remedies Mygroup Digital may terminate the Contract by giving the User one months’ written notice at any time.

11.4 Without limiting its other rights or remedies, Mygroup Digital may terminate the Contract with immediate effect by giving written notice to the User if the User fails to pay any amount due under this Contract on the due date for payment and fails to pay all outstanding amounts with 7 days after being notified in writing to do so.

11.5 The accrued rights, remedies, obligations and liabilities of the parties as at expiry or termination shall be unaffected, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination or expiry.

12. Consequences of termination

12.1 Any provision of this agreement that expressly or by implication is intended to come into or continue in force on or after termination of this agreement shall remain in full force and effect.

12.2 Termination or expiry of this agreement shall not affect any rights, remedies, obligations or liabilities of the parties that have accrued up to the date of termination, including the right to claim damages in respect of any breach of the agreement which existed at or before the date of termination.

13. Force Majeure

Mygroup Digital shall not be in breach of this User Agreement nor liable for delay in performing, or failure to perform, any of its obligations under this User Agreement if such delay or failure result from events, circumstances or causes beyond its reasonable control. In such circumstances the affected party shall be entitled to a reasonable extension of the time for performing such obligations. If the period of delay or non-performance continues for 1 month, the party not affected may terminate this agreement by giving 14 days’ written notice to the affected party.

14. Right to be unavailable

Mygroup Digital reserve the right to take the Website ‘off-line’ without prior notice for essential maintenance and upgrades.

15. Variation

15.1 Mygroup Digital may revise these terms and conditions from time to time to reflect changes in market conditions affecting its business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in its system’s capabilities.

15.2 Except as set out in this User Agreement, no variation of this agreement shall be effective unless it is in writing and signed by Mygroup Digital.

16. Indemnity

The User agrees to indemnify and keep indemnified Mygroup Digital in full and on demand from and against all and any losses, costs, claims, liabilities, damages, demands and expenses suffered or incurred by Mygroup Digital arising out of, or in connection with, the User’s breach of this User Agreement and/or the User’s violation of any law or the rights of a third party.

17. Waiver

A waiver of any right under this User Agreement or law is only effective if it is in writing and shall not be deemed to be a waiver of any subsequent breach or default. No failure or delay by a party in exercising any right or remedy provided under the Contract or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict its further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.

18. Severance

If any provisions of this User Agreement are determined by any competent authority to be invalid, unlawful or unenforceable it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification or deletion shall not affect the validity and enforceability of the rest of the User Agreement.

19. Entire agreement

19.1 This agreement constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.

19.2 Each party agrees that it shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this agreement.  Each party agrees that it shall have no claim for innocent or negligent misrepresentation based on any statement in this agreement.

19.3 Nothing in this clause shall limit or exclude any liability for fraud.

20. Assignment and other dealings

20.1 Mygroup Digital may at any time assign, transfer, mortgage, charge, subcontract or deal in any other manner with all or any of its rights under the User Agreement and may subcontract or delegate in any manner any or all of its obligations under the User Agreement to any third party or agent.

20.2 The User shall not, without prior written consent of Mygroup Digital, assign or transfer in any manner any or all of its rights or obligations under the User Agreement.

21. No partnership or agency

21.1 Mygroup Digital is not a lettings agent.

21.2 Nothing in this agreement is intended to, or shall be deemed to, establish any partnership or joint venture between any of the parties, constitute any party the agent of another party, or authorise any party to make or enter into any commitments for or on behalf of any other party.

21.3 Each party confirms it is acting on its own behalf and not for the benefit of any other person.

22. Third party rights

A person who is not a party to this Agreement has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this User Agreement.

23. Notices

23.1 Any notice given by the User to Mygroup Digital must be given in writing at

23.2 Mygroup Digital may give notice to the User in writing at either the e-mail or postal address provided in the User Account Application.

23.3 Any notice sent by e-mail, personally delivered or sent by first class post shall be deemed to have been received one Business Day after submission, delivery or posting.

24. Law and jurisdiction

24.1This User Agreement, and any dispute or claim arising out of or in connection with it or its subject matter of formation, shall be governed, and construed in accordance with the law of England and Wales.

24.2 Each party irrevocably agrees that the Courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this User Agreement or its subject matter or formation. is a trading style of Mygroup Digital Ltd. Company No: 07345539 Registered in England and Wales © Mygroup Digital Ltd 2018

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